Information

FAQ

 

About Let's Rock Southampton!

LRS_logo_300After 7 years of 80s fun at our sell out Ultimate 80s Festivals around the country, Let’s Rock Southampton! returns to Southampton Common on Saturday 11th July 2015. With a fabulous line-up of artists to bring you the very best of the 80s, and an action packed day of general 80s madness, there is plenty to do for everyone at this Family Friendly Festival!

Last year, this event was a sell out and as the south coast’s largest 80s music festival, Let’s Rock Southampton! prides itself on events aimed at the whole family, with entertainment for everyone. Children can enjoy our new “Let’s Rock! Playpen”, which includes tons of free stuff to keep the little ones occupied, including circus workshops with the Bigtopmania Circus, face painting, crafts, tricycles and the “Disco Shack”! With a super funfair including water rides as well as children’s entertainers from BBC/ITV, Let’s Rock Southampton! offers the perfect day out for all the family. Multiple bars and a wide range of quality food outlets, selling food from around the world.

2015 will see our new, funky 80s themed VIP enclosure, where you can pay a visit to our 80s stylists for the ultimate 80s makeover or sit back and relax in the comfy chill out zone or enjoy the outdoor seating area. The VIP enclosure includes a premium food outlet, coffee shop and full bar serving quality brands and 80s cocktails, plus of course the all important VIP luxury loos – essential at any festival!

There will be plenty of action going on during those dull band changeovers, including Jive Bunny and the Mastermixers, Pat Sharp and Dave Benson Phillips, alongside our Lets Rock! Megamix Karaoke – to keep the party going for the whole day!

Let’s Rock! has been leading the way for quality, family-friendly 80s music festivals since 2009. Don’t miss out on this chance for a retro blast with the very best of the 80s!

How can I purchase tickets?

Tickets can be purchased online, or from selected local outlets (subject to availability). Details to follow shortly.

Tickets to this event are limited, so don’t miss out! 
Tickets will NOT be available on the gate.

Problems purchasing your tickets online?  Please email customerservices@gigantic.com

What's included in VIP?

VIP tickets allow access to our funky, 80s themed VIP enclosure. You’ll be able to pay a visit to our 80s stylists for the ultimate 80s makeover (hair and nails!) or simply kick back and relax in our comfy chill out zone or enjoy the outdoor seating area. The VIP enclosure will also include a premium food outlet, coffee shop and full bar serving quality brands and the obligatory 80s cocktails, plus of course the all important VIP luxury loos – essential at any festival!

Fancy dress is recommended (but not compulsory!).

For any group bookings (10 or more) please email your request to customerservices@gigantic.com
Alternatively, you can call Gigantic customer services between 9:00am and 5:30pm Monday to Friday on 0115 807 7900.

Family tickets

A family ticket covers 2 adults and 2 children between the ages of 3 and 12 inclusive. All of the family must arrive at the festival together.

Posh toilet tickets

Posh toilet tickets allow you to access our Posh Toilets – regularly serviced with attendants! Please note that these toilets are in a separate enclosure so one ticket will be required per person. Under 3′s are permitted with their accompanying guardian.

I am having a problem printing my e-ticket/haven't received my ticket

For all ticket enquiries, please contact our ticket agent Gigantic for assistance. Their email address is customerservices@gigantic.com or you can call them on 0115 807 7900.

Will I be able to come and go during the day?

You will be issued with a wristband which allows you to leave and re-enter the festival site.

What time does the event start/finish?

Clock_smallThe gates open at 11.00am and we recommend that you get to Southampton Common early, so that you don’t miss any of the action!

The festival starts at midday and finishes at 10:30pm.

Please Note: The running order will be available on the day in the event programme and not in advance.

Southampton Common

SotonCommonSouthampton Common is an amazing, large open space to the north of the city centre of Southampton. It is bounded by the districts of Shirley, Bassett, Highfield and Portswood.

The Community Award winning Southampton Common is a much loved and well used green space and is also a Site of Special Scientific Interest. It is also home to Southampton’s Old Cemetery.

How do I get to Southampton Common?

southampton_mapDue to site protection, there is no parking permitted on site and the attending public should use the park and ride scheme which will will operate from Wide Lane Sports Centre, Wide Lane, Eastleigh, Southampton SO50 5PE.

Park and Ride Route X81 (includes parking)

Park & Ride site at Wide Lane Sports Centre – Southampton Common

Adults: TBC return by advance ticket or on the day
Child: FREE but need a ticket (aged 12 and under)

Bus Shuttle Route X80

Red Funnel Ferries – Central Station – City Centre – Northlands Road (Common)

Adults: TBC return by advance ticket or on the day
Child: FREE but need a ticket (aged 12 and under)

All buses operate every 15 minutes 9:30am – 4pm and then 6pm – 11pm (reverse route) on Saturday 12th July

Pricing and details to be confirmed shortly.

Where can I park?

Due to site protection, there is no parking permitted on site and the attending public should use the park and ride scheme.

What food is available?

Caterers

You can bring your own picnic into the main arena but we have a wide variety of catering on offer, including a large BBQ, Indian, Mexican and Chinese. Unfortunately, we can not allow alcohol to be brought in to, or out of the arena (a range of premium alcoholic and non-alcoholic drinks will be on sale from our bars).

Can I bring my own alcohol?

Due to licensing restrictions, you are not permitted to bring alcohol into the arena. There is a wide range of premium alcoholic (and non-alcoholic) drinks available for purchase from our bars.

Can I bring soft drinks/water with me?

You are allowed to bring soft drinks/water with you, as long as these are unopened/sealed when you arrive. Anything considered open will be confiscated on the gate. Camel packs (or similar) are not permitted.

What items can I NOT bring with me?

As well as alcohol, no glass or sharp objects (including picnic cutlery) are permitted to be brought into the event and all guests will be subject to a brief search on entry as part of our security policy

Can I bring a barbecue?

Due to safety concerns, barbecues of any type are prohibited anywhere on the festival site.

Are dogs allowed?

Dogs are not permitted anywhere on the festival site.

Can I bring my own picnic table/chairs?

You can bring your own tables and chairs into the main arena but security may ask you to move them to the perimeter of the arena if they are causing any obstruction. Chairs and picnic tables are not allowed in the area between the sound desk and the front of the stage.

Can I bring a gazeebo/small tent?

Small tents (up to a height of 1m) are permitted into the main arena, however, security may ask you to move them to the perimiter of the arena if they are causing any obstruction. Gazeebo’s and larger tents are not permitted on site.

Refunds

Please note that all tickets to this event are non-refundable and non-transferable. Due to operational issues beyond our control, some services may not always be available. In this unlikely situation, we are unable to offer refunds.

Line-up

tombaileyPlease note that the line-up is subject to change, without prior notice, if circumstances beyond our control dictate this.

What facilities are there for disabled guests?

Let’s Rock Southampton! welcomes disabled festival goers and takes all reasonable measures to assist with their attendance and enjoyment of the event. At the same time, the festival takes place in the open countryside and disabled guests should be aware that the main arena, car park and surrounding areas are, naturally, fairly uneven and may be difficult to navigate.  Let’s Rock Southampton! stewards will be available, subject to peak movements, to assist disabled guests in getting in to the main arena.

The main car park is immediately adjacent to the arena entrance and parking stewards will ensure that any registered disabled guests are directed to the disabled parking area, which is very close to the main arena entrance.

Disabled toilets are provided on site.

There is no covered viewing platform at Lets Rock Southampton!, but there is a small area reserved for disabled guests. However, if disabled guests find that there are specific problems resulting from their disability, please contact one of the stewards who will be happy to do everything possible to help you.

How do I apply for a personal assistant ticket?

In our efforts to make Let’s Rock Southampton! accessible to everyone, we offer disabled ticket holders, subject to availability, a free ticket for a personal assistant.  This offer is open to those who hold a current higher rate of DLA (2014 or 2015), or other UK government approved supporting evidence of their requirement for a personal assistant. Carer tickets can only be issued against general entry tickets.

IMPORTANT: This offer is only available to those people that would be unable to attend the festival without a full time assistant.  Every application is looked at on an individual basis and if anyone is found to be making a fraudulent application, we reserve the right to cancel both the original ticket and personal assistant ticket, before and during the event.

To apply for a personal assistant ticket, please follow the procedure below:
-  Buy a standard general admission ticket (must be online)
-  Email us proof of purchase (the email from Gigantic) AND a copy of your letter of award for DLA (or equivalent)

Please send your email to PAOffer@letsrocksouthampton.co.uk before 16th June 2015. Please ensure that any attachments do not exceed a file size of 1MB, and that you include your full postal address in your email.

PERSONAL ASSISTANT TICKETS WILL BE POSTED ONE WEEK BEFORE THE EVENT